Effective date: 14 September 2026**
nove-cloud (“we”, “us”, or “our”) respects your privacy. This notice explains how we use information collected at nove-cloud.shop, when you place an order, contact support, subscribe to updates, or browse our store.
We may collect your name, billing and delivery address, email, telephone number, order details, device information, and cookie identifiers. We use this information to process orders, provide delivery updates, prevent fraud, answer enquiries, improve the site, and send marketing where you have given consent. Payment card details are handled by our payment providers; we do not store full card numbers.
Service providers such as Shopify, payment processors, delivery companies, analytics providers, and customer-support tools may process data on our behalf. Some providers may be outside the UK; we use appropriate contractual or legal safeguards for international transfers. We keep information only as long as needed for the purposes above and legal, tax, or accounting requirements.
You may ask for access, correction, deletion, restriction, portability, or object to certain processing. You can withdraw marketing consent at any time using the unsubscribe link. To exercise rights, email nathanaeleinara6465@outlook.com. You may also complain to the UK Information Commissioner’s Office (ICO).